Business Builder FAQs

Business Builder is comprised by the following digital services that help boost your event results:

• Exhibitor Profile: promote your business through an online showroom 
• Lead Manager App: Connect with quality leads.
• Exhibitor Dashboard: thrive with instant analytics from a real-time scorecard 

Choose a Priority or Priority Plus Profile to boost visibility and unlock more business opportunities. 

An online showroom on the event website showcases your business, helping visitors discover you as they plan their visit. This attracts relevant audiences for quality connections and unlocks more business opportunities at the event.

To increase visibility and engagement, exhibitors should fully complete their profiles. This is key to attracting visitors and matching their interests, leading to more views from relevant audiences.

There are 3 main types of profiles:

• Exhibitor Profile (Within Essential Package) lists your business in the event Exhibitor Directory.
• Priority Profile (Within Enhanced Package) doubles listing size for higher visibility and allows extra business details, attracting more viewers.
• Priority Plus Profiles  (Within Enterprise Package) include all the benefits of Priority Profile, plus a promotional banner on the homepage and guaranteed top placement in your category.

The ultimate lead management tool! Offers fast on-the-go qualification and smarter follow-ups with rich lead insights beyond just business card details.

The Lead Manager App  lets exhibitors scan badges, capture contacts, and qualify leads on-the-go. Download it via the app store and test before the show for the best networking experience.

The App is accessible to your team and can be downloaded from the App Store via iTunes or Google Play Store. 

The minimum device requirements: iOS: Requires iOS 10.3+ or greater. Android OS: Requires OS 5.1.1 or greater and an auto- focus camera.

If you are unable to download the RX Lead Manager App, please access Web Version: https://www.rxleadmanager.app/

As many as you need. The Company ID and Access Code provided can be used by multiple people across multiple devices. 

The Lead Manager App welcome email, sent to your company's contact, includes your unique Company ID, Access Code, and a direct link to the lead report. Check your inbox and junk/spam for an email from your show team. If you can't find your Company ID and Access Code, contact your Customer Success PIC for help.

Access to the Lead Manager App and registration details is sent only to your company's authorised contact. If you're capturing leads for your company, ask your contact for the Company ID and Access Code, or get in touch with your Customer Success PIC for help

A consolidated list of leads can be downloaded via a link in the Lead Manager App Welcome email, accessible only to your company's authorised contact. 
NOTE: Other app users can only view their own scanned leads on the app. 

Yes. You need to be online to download, log in to Lead Manager App, and sync leads. However, scanning and editing can happen offline and will sync automatically once you're back online.

To view and edit lead details, click the “Leads” icon in the menu. You can also add notes or adjust their scoring. (Note: editing the lead's contact details is not allowed).

The app only captures information the visitors provided when they registered. If the visitor registered onsite during event days, 2 – 4 Sep 2026, the information will be reflected at the end of each event day. 

The connection works both ways. After the show, visitors get an email listing the exhibitors they visited, including your company's name, contact details, visit date and time, and the contact person's name.

First, download the app from iTunes or Google Play Store. 

Please note older mobile OS models may not be supported. 

Next, log in to the Lead Manager App with your full name and the Company Access Code from the welcome email. 

• If you’re the main exhibitor contact for the show, share the company ID and access code with your team for lead capture. 
  Only your companies main contact will get the welcome email with the ID and access code and will have access to download the consolidated lead report. 
  At the end of each day, check your emails for the consolidated lead report (only available to the company's main contact).

• If capturing leads for your company, get the ID and access code from your main contact. 

You're now set to scan! Use the scan icon and point your camera at the visitor badge QR code to capture lead details. Information is saved automatically, and you can add notes and a rating. 

To view and edit lead details, click the “Leads” icon. Here, you can view, add notes, and adjust lead scoring (contact details cannot be edited). 

Once a show starts, you cannot edit existing questions.

Once a show starts, you can add new ones. Please note that by doing this, previous answers may be automatically deleted. To prevent losing any leads, we recommend you export them from the exhibitor portal before making any changes.

Your device displays your scanned leads. To view all company leads, the primary admin can download the report from the exhibitor portal.

Your leads will remain accessible for 20 days post-show on the app. We advise prompt downloading to kickstart your follow-up strategy effectively.